Customer Testimonials

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DealerRater Oct 6, 2021

Fette INFINITI is a fantastic dealership! Very professional and extremely go above and beyond for their customers.

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DealerRater Oct 6, 2021

It is large enough to meet a customers every automotive need yet small enough to provide friendly , intimate service

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Google Oct 5, 2021

The service manager, Julio, was excellent to work with. The head mechanic, Mike, was highly knowledgeable about my vehicle and the INFINITI extended warranty. The repairs were done correctly and promptly.

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Google Sep 26, 2021

Sam was attentive and thorough. They finished my work on time and did a great job. They even washed my vehicle!

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DealerRater Sep 18, 2021

great service, wonderful sales and leadeship. top notch experience. vincent was a joy to work with

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DealerRater Sep 17, 2021

Alex is the best salesman I ever had, will recommend him to everyone .Very professional.

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DealerRater Sep 16, 2021

Amazing service everyone is friendly and very helpful would definitely recommend this dealer to friends and family

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DealerRater Sep 15, 2021

Definitely recommend. Very professional! I appreciate that the vehicle was cleaned and filled with gas also. Thanks to all!

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DealerRater Sep 15, 2021

This dealer is very professional and efficient,the personal are nice ,end other words if I have to buy other car would go again.

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DealerRater Sep 15, 2021

Charlie and Jaq are the best! I give em a 10! A freakin TEN! Yup!

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DealerRater Sep 13, 2021

Great customer service, would definitely recommend Fette to others. Time, quality, persistence, comforyability, stress and worry free experience. Looking forward to dealing with them for my next vehicle.

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Facebook Sep 9, 2021

everyone was very comforting and friendly

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DealerRater Sep 3, 2021

I went to fettedealer for the first time and the salesman was very nice and helpful also professional I walked out with a nice care

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DealerRater Sep 2, 2021

Great place with a out standing work staff. Place is clean and friendly. They don't pressure you in to buying a vehicle. They work with you and get you

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Google Sep 1, 2021

Excellent sales team definitely will more business with Fette in the near future.

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Facebook Aug 26, 2021

The customer service is impeccable

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DealerRater Aug 25, 2021

Jonathan, Juan & Paul were amazing! I traded in my Nissan Altima 2018 for a 2020 Honda Accord, and they made the experience smooth and enjoyable!

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Google Aug 20, 2021

Julio in service dept. has exceptional customer service. What a pleasure to work with on each occasion:

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DealerRater Aug 18, 2021

Dealers are are respectful, helpful, cool, and friendly to their clients. They helped me get out of and old beat up car into a new truck

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DealerRater Aug 17, 2021

The process was quick and they met my needs with price and car. Looking forward to working with them in the near future. The staff was friendly and welcoming.

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DealerRater Aug 13, 2021

it was definitely a good experience at fette INFINITI, best place to get a car when in need. i was never once in doubt about getting that car thanks to the sales man

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DealerRater Aug 13, 2021

These Wonderful guys to work with they get you what you want at a price your looking to spend I will definitely recommend more ppl.

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DealerRater Aug 7, 2021

Excellent dealership. My sales rep was very helpful. Great job Alex. You were very informative and kind and a pleasure to work with.

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DealerRater Aug 6, 2021

I was pleased and appreciated the care and professionalism I received from Gabriel and Jacques! Gabriel was amazing, patient and did everything to assist me!

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DealerRater Aug 5, 2021

If you are looking for a great and understanding sale man ask for Zack...help me twice he will work with you and making sure you leaving with a happy smile

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DealerRater Aug 5, 2021

I walked in no appointment for a needed oil change and tire rotation. They squeezed me even though they we busy and got me serviced! Good people and great service as usual!

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Google Aug 1, 2021

Great service

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DealerRater Aug 1, 2021

When I say Wow ,one of the best overall dealers, person ..this guy was GREAT! We are so happy, so glad for Jonathan..Thank you!!

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Facebook Jul 24, 2021

Fast, friendly check in and check out. Service performed as expected.

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Google Jul 22, 2021

First-class service! James in the service center works hard and is very patient! I am very grateful to him for helping me! ! !

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DealerRater Jul 22, 2021

Thanks everything was solved. The process is always fair and no pressure. Have recommended family and friends to them and they feel the same way

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DealerRater Jul 14, 2021

I must say that the salesman (Keena) was such a professional young man. He really has a heart for the need of the customer. Thsnk you for making my experience a wonderful one.

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DealerRater Jul 6, 2021

This is my second INFINITI from Fette. Sales and service have been great both times. They stand by their work and work hard to keep the customer satisfied.

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DealerRater Jul 1, 2021

The customer service is great. The place was very clean and everyone was very polite

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Facebook Jun 26, 2021

the best place to get a car and Zack is the perfect salesman

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Facebook Jun 23, 2021

Excellent customer Care and Kenan was very helpful

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Facebook Jun 13, 2021

I highly recommend the INFINITI vehicles. The Service Department lacks seriousness and responsibility. I have been waiting for them to return my tire lock for over a week. My calls and email have been ignored.

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DealerRater Jun 12, 2021

We went to several dealerships in the several weeks we search for a car. And some dealerships were not engaging, they were rushing us through the process. So we were not happy but , We were very pleased with the staff at Fette in Clifton.. their service was impeccable and they were friendly and they took time with us. But, what we really was impressed with was the time they took to explain the financial picture and gave us a breakdown that we understood. Which helped us make the best choice. I really liked their professionalism thanks again 🙂.

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DealerRater Jun 11, 2021

I purchased my new 2021 Inifiniti QX80. My experience was amazing from stepping into the showroom to my purchase. The manager and sales rep were excellent and also gave me a great deal. Going back for my next vihicle INFINITI purchase in a few months.

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DealerRater Jun 10, 2021

Great Salesmanship, not pushy at all. Got us into the vehicle we wanted same day as coming in to the lot. Highly Recommended! Zachary was a pleasure to do business with.

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DealerRater Jun 3, 2021

Junior and Vince were extremely helpful. They made the tedious task of purchasing a car a pleasant experience. Extremely happy with my purchase of my q50

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DealerRater May 21, 2021

Jacques Dermenjian is an excellent sales consultant. Always takes care of you. Also Juan Villegas Great Manager. Ive bought 6 cars from here and always been treated with respect. Danielle Fette is an outstanding person. Vincent Grace is also a great part of the team.

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DealerRater May 20, 2021

I have dealt with this dealership on the purchase of two other cars. Had good success. Decided to return.Each time had the pleasure of dealing with different sales reps. All have met my expectations. My concerns were taken care of immediately. Mr. Charles Humphrey has always addressed any concerns even without an appointment. I thank him.

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DealerRater May 18, 2021

Great experience, absolutely no BS straight forward with pricing, trade in value and all taken care in a timely manner, thanks again for everything guys !

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DealerRater May 14, 2021

Zachary was super helpful he was able to give me everything I wanted while staying within my budget, he was not pushy he explained everything this was my first time financing and I would highly recommend him , smooth process start to finish

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Google May 13, 2021

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Cars May 12, 2021

My family and I have leased cars over the last 20 years, and this was my best experience by far for 4 primary reasons: professionalism and courtesy of sales person, pricing, convenience, and satisfaction with promised features. Alex, my sales person, was incredibly helpful and assisted me by providing accurate information about different models, my must-have features and budget considerations. And, unlike my prior experiences after leaving a dealership with a new car, all of the features I wanted actually worked as expected given what Alex described. Plus, he gave me the best price at the very beginning of the process. I ...

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DealerRater May 5, 2021

My wife spoke to Jack several times. She was looking for a certain car. Jack assured her that he would call her once the car came in. Jack immediately called my wife to advise her that the car was in. We went in a few days later to take a look at the car. We looked at a few more cars and within the hour my husband was signed paperwork for our new car! Jack was very professional and went above and beyond the call of duty!! We now have a beautiful INFINITI QX50. It is a very smooth ride, ...

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Facebook May 5, 2021

Excellent service ppl very nice and very patient

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DealerRater May 4, 2021

Zach is a great sales guy to work with. Gave me all my options. Gave me time to make my decision. 0 pressure. As busy as he was he made time for all his customers. Gabe in finance helped with all my finance options and went through every avenue with great detail. He also gave me an excellent deal on a Ford ESP plan. These guys hold a very high level of customer service and it shows.

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Google May 2, 2021

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DealerRater May 2, 2021

Zachary was excellent from the get go. He was Personable wasn’t pushy and listened to the customer. Zachary was very knowledgeable in all subjects and I wouldn’t hesitate to Recommend him to anyone.

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DealerRater Apr 29, 2021

Very good experience. Car was delivered on time, the agent went over documents, explained all the points. Then he explained car features he thought I would need to know to get going faster. I'd recommend this dealership because of my personal experience working with it.

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Google Apr 29, 2021

Came here for a diagnosis of a car I recently purchased.so everything is been good at least in the service department. James was really helpful and detailed with my car needs.

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DealerRater Apr 29, 2021

Good friendly honest helpful patient down to earth understanding funny Pleasant Cortes Clean Honest Kind Comfortable Informative Understanding Good listene Make sure I understand what I was signing

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DealerRater Apr 28, 2021

This is a great dealership! My salesperson, Zach Heinz, was attentive, responsive and knowledgeable throughout the entire purchase process, answered every one of my phone calls and got back to me with answers to all of my questions. Zach made me feel like I was the only customer he was dealing with despite the fact that he was juggling many other deals at the same time. Whenever Zach didn’t have the answer to the question or needed authority to revise the deal, he didn’t hesitate to put me in touch with his managers, Juan Villegas and Dan Pego, ...

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DealerRater Apr 24, 2021

We had a great experience purchasing a used car from Jon Schatzberg at Fette. Would definitely come back! My daughter will love the car now

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DealerRater Apr 18, 2021

Excellent customer service and everyone was very pleasant. Sales representative followed up every step of the way. I received updates via text, emails and telephone.

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DealerRater Apr 17, 2021

Positive experience. Knowledgeable sales people. No pressure in making decisions. I have bought / leased many cars with Fette and always have a good experience with them.

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DealerRater Apr 17, 2021

Absolutely satisfied. Both me and my wife have been impressed by the professionalism and the courtesy of the whole crew, the perfect deal, gorgeous environment!

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DealerRater Apr 15, 2021

This is my third time buying a car with Fette. The staff is professional, courteous and very knowledgeable. Thank you for a great buying experience!

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DealerRater Apr 14, 2021

Johnny got us through the process quickly and efficiently. This was our first time purchasing a car through a dealership and it was hassle free and super easy.

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Google Apr 12, 2021

Great place to lease a car. This is our fourth or so INFINITI lease. Jane and I are very pleased with dealing with Fette.

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Facebook Apr 9, 2021

They honored my service warranty

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DealerRater Apr 7, 2021

Great experience dealing with Alex. He took time to explain everything and show me the car. Very courteous and will be a repeat customer going forward.

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Facebook Apr 7, 2021

They are really good person that takes care of you really well

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DealerRater Mar 31, 2021

Had a very great experience at feddi jack was very helpful and very happy I will definitely go back there again and will tell everyone

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DealerRater Mar 29, 2021

I don’t know anybody in that dealer it’s so happen the car that I like was in that dealership.. so I look at all the sales agent and I find junior smiling at me at his profile so without hesitation I call him and ask if he can help me with the car that I like and through enough I was not wrong in choosing him because in just a matter of day I was able to get the car right away and I m so happy 😀 his the best warm and knows what his doing👍

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Facebook Mar 24, 2021

Excellent customer service and very accommodating staff!

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DealerRater Mar 24, 2021

Fantastic. Jacques is the best! What else you want me to say. Very professional. No nonsense salesmanship. It was extremely smooth operation. Exactly what I was expecting from a professional sales executive.

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DealerRater Mar 24, 2021

Great experience all around Jacques and a Gabriel were great! Definitely staying with infinity! Looking forward to future business fette infinity. The process was very quick and smooth no issues at all. Thank you!

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DealerRater Mar 24, 2021

Always a constant professional and a pleasure to work with. I’ve worked with Alex for many years and he always goes the extra mile to provide a quality experience for his clients.

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DealerRater Mar 20, 2021

Fette is the best an I’m talking from personal experience I would advise anyone who’s getting a car to get it from Fette there awesome, very respectful very good , and very quick you don’t have to wait there all day

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DealerRater Mar 20, 2021

I have experienced superior service with Phil Occhino my service rep and James McNally Service Manager at Fette. I switched my service from Ramsey Infinti to Fette due to these two individuals moving to Fette. I’ve owned my infinti for some time, it’s an oldie but goodie! I will continue to take the trip from Warwick NY to Clifton NJ! Well worth the trip!! I have confidence in the quality of service. These two individuals go above and beyond !

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DealerRater Mar 20, 2021

Came to Fette after a long day of looking at cars at other dealers and left within an hour with a deposit on a new car! Jacques was honest and didn’t try to nickel and dime us like the other dealers did! Honest and upfront of what he could do and what he couldn’t, already referred two family members to him!

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DealerRater Mar 19, 2021

Great experience working with Zach! Came in knowing what we wanted and walked away with great deal! Would recommend Fette to anyone looking to buy a used car.

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Facebook Mar 16, 2021

It was a pleasure to deal with the salesman. Had no pressure from anyone to buy. Made my offer, and within minutes they accepted my offer. My salesman, Pierre Bonnet was a true gentleman, so was the finance officer that went over all the paperwork. Thank you both for your kindness and respect.

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DealerRater Mar 14, 2021

Zach was very professional and courteous. Made our purchase comfortable and easy. Would use fette and Zach again for future car purchases. It was good experience.

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DealerRater Mar 14, 2021

My new baby is so beautiful! Thank you Jon and Dan at Fette INFINITI in Clifton! They made what was a really stressful into a great one! Lovin my new ride! Need a car? Come see Jon snd Dan at Fette Infinity. These guys rock! You won't regret it!

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DealerRater Mar 14, 2021

Excellent customer service. Exceeded my expectations un every way. ZACH got me exactly what I needed in the price range I requested with no pressure. Thanks ZACH...

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DealerRater Mar 12, 2021

Great service & deal on a very nice preowned truck. No hidden fees or huge price jump from the advertised prices. They stuck around half the night to get us taken care of.

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DealerRater Mar 12, 2021

I just got my QX 60, my salesperson Jacques Dermenjian was amazing, the sales manager Charles Humphrey was very nice and helpful! I recommend this place for you guys.

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DealerRater Mar 10, 2021

The staff is very helpful and thorough. Would recommend friends and family to the Fette INFINITI. I got the best deal than any other dealer.

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DealerRater Mar 10, 2021

I thank Fette for making a deal that was suitable for my pocket and met my need for reliable transportation. Service to the community is valuable in these difficult times.

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DealerRater Mar 10, 2021

Great and quick experience. X X X X X X X X X X X X X X X X X X X X X

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DealerRater Mar 8, 2021

Thank you soso much to Marco, Jonathan, and Juan!!! First by helping me choose the best option that will fit my price range, and to finding the car that personally fit me!

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DealerRater Mar 8, 2021

Had a pleasure doing business with these guys. Had great salesman named Zack Heinz he had everything ready for me when I arrived transaction went smoothly highly recommend!!!

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Google Mar 8, 2021

I couldn't be more pleased with my experience at Fette INFINITI. Zack was extremely helpful and was key in my decision to ultimately buy a car here. His professional and calm demeanor was very much appreciated as the buying process could be stressful for most. The staff here is very kind and straight forward. They answered all my questions and concerns. I would definitely recommend buying or leasing a car here and make sure you ask for Zack as your salesman. 5/5 Service!!

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DealerRater Mar 8, 2021

Great service and great people to work with. The best experience I’ve ever had at a dealership. Special thanks to Dan and Zach! Very professional and efficient! Great place! Definitely my go to place for new and used cars.

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DealerRater Mar 6, 2021

Good customer service. All questions answered. Would recommend to friends and family. Overall car buying experience was very smooth and hassle free. All employees very friendly.

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DealerRater Mar 5, 2021

They people are very nice ,they always check on you time to time ask you if you OK if you need anything i’m very happy every time I walking inside a dealer

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DealerRater Mar 2, 2021

Really love this Infinite dealer the service was absolutely amazing and sales rep Zach was an excellent with his service and do recommend to everyone to purchase a vehicles from this Infinite dealer

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DealerRater Feb 28, 2021

Marco was awesome! Very patient and professional. He made sure that I was completely satisfied with my decision with absolutely no pressure. Great experience there.

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DealerRater Feb 26, 2021

Problem Resolved . Charles was a pleasure to deal with as well as the entire Fette INFINITI Team. Once ,I notified Charles of my problem, he made sure that it was taken care of .He followed up with a phone call. Thanks Charles.

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DealerRater Feb 24, 2021

To strike a deal to purchase vehicle was great. Three hours to sign paperwork ridiculous Left with only one programmed key fob after long wait

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Facebook Feb 19, 2021

Nice salesperson and quick service

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Google Feb 13, 2021

Smooth efficient process. 2nd car from them, loyalty for a reason.

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DealerRater Feb 11, 2021

Jacques and Charles are very attentive, dedicated and they provided us with excellent customer service. Overall exceded expectations. We’re Very pleased, best experience and will come back to purchase more vehicles.

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DealerRater Feb 10, 2021

Service was absolutely great the agent was very helpful and I was able to get the car that I wanted thank FETE Infinity for your business.

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Facebook Feb 8, 2021

The safety protocols in place during Covid is very assuring. The staff are all very nice and easy to work with as well.


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