Customer Testimonials
Warren was great a salesman
Warren helped me so much! I returned my lease and had left my easy pass and garage access sticker. I called Warren and he located my car and returned my easy pass to me. This is the customer service that is needed in the car industry. Not just selling cars, but providing thoughtful hospitality. Thank you so much, Warren! You saved the day.
Excellent experience working with service manager Stephan, who addressed all of my concerns and went above and beyond to ensure I was fully satisfied. Great service and outstanding customer relations. Highly recommend.
Warren was fantastic and a pleasure to deal with.
Warren was a great salesman! Excellent service!
Warren from was amazing and very knowledgeable. Very easy and quick process. Explained every feature and was so helpful throughout.
I was a little unsure if it would be a smooth process and if It was only going to be a few hours but Warren and the team made it happen! Warren was very curtious and about business! Warren and the team really worked with me and made me feel comfortable to make decisions. I highly recommend Fetti INFINITI!
Great customer service by Warren 👏🏽
The sales person Warren was extremely helpful and personable I would have no problem using him again and again
Warren and Juan were great gave me the best price on the car and made the transaction very easy!
Great customer service, Dennis and Warren was patient, and help us find the right vehicle to meet all our needs.. they have gained a lifetime customer from me.. and I have multiple Infiniti's as well
Professional helpful, not pushy, which was a pleasure and what can I say? I knew Dennis from when he worked at INFINITI Englewood. He was great then and he's even better now.
Professional helpful, not pushy, which was a pleasure and what can I say? I knew Dennis from when he worked at INFINITI Englewood. He was great then and he's even better now.
Warren is informative and professional from start to finish Great service Above and beyond
I had the pleasure of dealing with Warren in connection with purchasing a new INFINITI. Warren is knowledgeable, professional and willing to make a reasonable deal. He is a five (5) star sales professional. Highly recommended.
I purchased my 2026 QX80 from Fette Infinity and my experience was top tier Josh the sale rep was Amazing he was very patient and knowledgeable he got me the best deal for my car (Cash Purchase) I would recommend this dealership.
Warren was great, he took the time to find the right car and trim to meet all our needs. Customer service and the Management team was super.. I highly recommend Fette INFINITI to anyone
We came to Fetter INFINITI and met Warren right outside. He walked us through the vehicle that we were interested in. He was exceptional! He worked with us to get us the best deal. It was an absolute pleasure to have worked with Warren! Will definitely recommend this dealer and Warren!
10/10 Reccomend!!
Warren was exceptional! He went above and beyond to make sure we had the knowledge and comfort we needed. The level of expertise, professionalism, and attentiveness was simply extraordinary. Sincerely happy and grateful for the customer service. Go see Warren for your new wheels!!!
Amazing salesman at Infinity. We are a repeat customer and always come back to Warren. He simplifies the process of purchasing a new car. Great job
Great place, up front no games, great staff. Our family just to go to Englewood INFINITI, not even close, great job Fette Infinit.
Before even walking in i was impressed with the staff. I was met at the door with a handshake and a smile. The whole team made the process pain free and quick. Amazing service.
Warren was great helping me get into the used car i was looking for
Tremendous customer service!!
Warren was awesome! Thanks to Warren and Jack the manager we left in a beautiful QX65 Sport. Ask for Warren, he is literally the best!
Warren was amazing and excellent! Very professional and courteous. I extremely recommend you ask for Warren! Thanks Warren and Jack the manager
Warren was professional, honest and understood what we were looking for in our Q60. He made the process quick and easy. We are very happy with our Q60 and our experience at Fette INFINITI.
I’ve owned my car for few years and have always taken it to the Englewood location for service. Today was my first visit to the Clifton location, and I was truly impressed by the exceptional customer service I received from Warren.
From the moment I arrived, Warren went above and beyond to make sure I was comfortable. Since I had my laptop with me and needed a place to work while my car was being serviced, he found me a quiet workspace and even made sure I had coffee. His attention to detail, professionalism, and genuine care made the ... Read More Google - Jul 10, 2026
Today was amazing. Warren along with the other staff members made my visit stress free and a success overall
Excellent young man to deal with he understood everything I was asking for since I just left Ramsey, INFINITI the young man got the deal done
They were extremely helpful in transitioning from my old lease into the new QX65 crossover. Warren was very helpful in explaining all the features of the QX65.
Easy and fast The process was east, fast and smooth. Very professional I would recommend them to family and friends
Warren made this experience easy, comfortable and made sure everything was taken care of professionally and made it all smooth!
Great sales team and management! 5 stars!!
Warren was great
Warren was extremely helpful through process of getting my new Qx65 Go see Warren!!!
Samir was great, sold my father a certified qx60
I came into Fette INFINITI not expecting to walk out with the car I was hoping for but Angel made that possible for me. The experience was great and they worked with my finances. Everyone was helpful and pleasant. Thank you again, Angel!
Very nice and explained my deal very clearly and did executed the lease is a very timely manner.
I had an excellent experience at Fette INFINITI today when trading in my Q50. Samir was fantastic to work with. He was friendly, knowledgeable, and incredibly patient in answering all of my questions. At no point did I feel pressured, and he made the entire process easy and stress-free. I really appreciate the time and effort he put into making sure everything went smoothly. If you're looking for a new vehicle at Fette INFINITI, I highly recommend asking for Samir. You'll be in great hands. Thanks again for all your help today!
Mr. Warren was very professional and knowledgeable about their vehicles. Very polite and thank you Mr Warren!!
Very helpful with getting my dream car! Thanks a lot Warren!
The service was excellent and the whole buying experience was seamless I would recommend Warren as a salesperson to anybody
Warren was super nice and understanding. Very happy to buy a car from an good salesman.
Warren is the man. Bought a car from him, very friendly and pleasant to deal with
I’ve been taking my G37 to INFINITI of Englewood for years, but their renovations forced me to try Fette INFINITI. That was a mistake. I went in for two very straightforward things: a front suspension squeak and a broken sun visor. Fette operates less like a premium service center and more like an automated upselling machine that forgot how to actually diagnose a vehicle. Here is the breakdown of the experience:
1. Zero Diagnostic Effort: They didn’t bother doing a ride-along to let me reproduce the noise. Instead, I got radio silence all day until I was forced to ... Read More DealerRater - Jun 13, 2026
Warren (and Jack) made the experience of our leasing our new QX60 awesome. Everything was straightforward, quick, helpful and friendly. Very easy experience and would definitely recommend.
Warren Villalta was extremely helpful and efficient. We had a wonderful experience.
We had the opportunity to work with Warren Villalta, as we looked to lease a new vehicle. He made what can often be a daunting experience extremely user friendly and efficient. He was able to answer our many questions and enable to provide general support as needed.
my experience is excellent i went there in my old QX60 and came back with 2027 QX 60 in 2 hours they done a wonderful job without any hassle for me paper work done in one hour they are friendly and helpful
Friendly, collaborative, clean and understanding Great engagement, good follow-up, service management did great job getting the car prepared and Juan is always approachable to talk about future vehicle purchases.
Great experience leasing a car from Warren
Amazing experience at Fette. Everyone including my sales rep Warren were amazing!
Experience good however car came with only one key and need both keys to connect to polestar app so I am missing key features
The purchase process was a pleasure. My sales person Jon was great to deal with. Even James in the finance department was a good guy. If you go there you got to check out the automatic coffee machine in the waiting area, it must have cost a small fortune.
Very nice, very clean. Great customer service. Punctual and prepared for me to test drive my vehicle. No fuss . Got right in and drove. Very happy.
We had such a wonderful experience at Fette INFINITI in Clifton! Warren was extremely helpful, honest, and transparent throughout the whole process. He took the time to explain everything clearly and never tried to hide any information, which we truly appreciated. Dennis, the sales manager, was also amazing, very straightforward, professional, and genuinely kind.
We visited multiple INFINITI dealerships while looking for our new lease, but this was the only place where we felt truly comfortable and welcomed. We leased a car from them 3 years ago, and after trying other dealers recently, we realized how hard it is to find ... Read More Google - May 29, 2026
I am updating my previous review based on the service experience I recently received. I decided to give the dealership another chance, and this time the level of service met my expectations. The team provided clear communication, detailed explanations, photos, and included everything properly in the recommended repair documentation. The transparency throughout the process made a big difference and helped build trust. I hope this level of service continues going forward, as it is exactly what I expect as a customer and the reason I am keeping this as a 5-star experience.
Great experience from start to finish! The staff was friendly, professional, and made the whole process easy and stress-free. I really appreciate the excellent customer service and would definitely recommend this dealership to others.
Excellent customer service! I'm usually hesitant about dealerships, but after receiving strong recommendations about Jonathan, I decided to take a leap of faith. The experience was outstanding—straight to the point with quick service, and he made sure I got everything I needed. Easily the best experience I've had thus far.
They knew our file and our needs before we walked in. They had a salesman ready to take us through the new vehicles and bring us on a test drive quickly. We're able to answer all of our questions with extensive knowledge and meet our needs with the perfect vehicle.
They knew our file and our needs before we walked in. They had a salesman ready to take us through the new vehicles and bring us on a test drive quickly. We're able to answer all of our questions with extensive knowledge and meet our needs with the perfect vehicle.
Warren and Dennis made my experience very easy! They were both so friendly and helpful throughout my time there.
I keep coming back to Fette for all my service needs and my recent visit was more than 5 stars! All thanks to Deb and Roberto T. who took care of me from start to finish with not only fast reliable service but also great communication and extra special treatment. Thank you, can't praise enough, hope to see everyone next time!
If it wasn’t for Warren and Dennis I would have walked out like I have in many dealerships. Their kindness and welcoming environment they made I was happy to spend the time and come to an agreement on my new QX60 sport! Thank you Warren!
Great service from Warren. Got a beautiful QX60 from him. Go see Warren, he’s the man!!!
11 out 10 for fantastic service from warren. Thank you so much. Go see Warren
Warren was a very helpful and knowledgable salesman. He helped my family with whatever we needed. Would definitely recommend him
The dealership was very professional, welcoming and committed to getting a satisfied customer. Dennis G was 100% on every scale. He's a definite asset to your company. All in all I was very pleased with everything.
Very smooth process and an amazing deal overall. Warren was fantastic, and the manager was also incredibly helpful in making the deal go through. Great experience from start to finish!
Jon, Dan and Juan were all great. Very attentive to my questions and requests. They were able to work with me and get me to a price point I was comfortable with and we made a deal that day. Thank you for a good experience. I have been at other dealers were the process was nothing short of torture.
Warren did a great job getting me into my new Corolla Hatchback! He answered all of my questions throughout the week and had wonderful customer service!
Warren was a pleasure to work with and made our son very happy!
I being coming to Fette Infinity for approximately 15 years the staff all of them are awesome especially Juan he sold me my first QX60 15 years ago and I will not go anywhere else but here thank you 🙏🏼 and keep up the great work
Great experience as always wonderful experience as always
Warren was excellent to work with, professional and very accommodating. I felt like I was a valued customer and there was no pressure tactics. Highly recommend him to my friends and family.
I would recommend this dealership to anybody. They’re awesome. Some people working there Mr. Warren you are the number one guy. I really appreciate you.
Friendly and helpful staff. Informative and attentive. Willing to listen and work with customers to make a deal
Great Service and Sales Staff and Managers 🫶🏽
Warren was excellent. The whole dealership was a pleasure to work with
Very nice dealership and everyone was very friendly. I enjoyed my experience and would recommend
Fantastic complete experience. Warren was the best sales rep I have worked with at a dealership.
I had a great experience with the customer service at INFINITI of Clifton, especially working with Jeffrey Bello, Sales and Leasing Consultant. Even though I wasn’t initially looking to lease, Jeffrey took the time to understand my needs and guided me in the right direction without any pressure. He was professional, knowledgeable, and made the entire process feel easy and comfortable. I truly appreciated his patience and willingness to help me find what worked best for me. Highly recommend working with him!
Amazing staff great work ethic addressed all needs and made the process very smooth Staff was committed to making sure the client was satisfied and happy with their service
Everyone was very helpful and nice, explained everything thoroughly, got my car same day. Only thing was my car was not fully tanked, car was not fully cleaned (steering wheel has stains and smoking wraps found under car seat)
The dealership and the people working was very good and knowledgeable i asked questions and they gave me a answer.
Overall great and easy experience purchasing a new vehicle. Loved the total experience from top to bottom.
Warren and Juan are Stan up guys . Juan make the whole process very easy and Warren the paper work process excellent. Definitely both guys represent the company the best way possible. I’m very happy and definitely will recommend any body.
Fette INFINITI was very helpful and knowledgeable when I was trying to decide on my car. Thank You Jeffrey for helping me throughout the process and every one else that helped. Thank You!
Lied to me about interest rate I was approved for, scammed me paying higher rate
Everyone is always so friendly and pleasant to speak with. They answer all your questions.
Took a while but happy ending We are happy with the car but still have a lot to learn.
Phenomenal. Attended to me with no hassle and smooth transaction. Definitely would recommend and come back
He helped out a lot in the process along with the saleslady Very friendly and helped out with getting info for the insurance
Professional and easy to work with. Made the experience a lot easier than I expected.
