My wife spoke to Jack several times. She was looking for a certain car. Jack assured her that he would call her once the car came in. Jack immediately called my wife to advise her that the car was in. We went in a few days later to take a look at the car. We looked at a few more cars and within the hour my husband was signed paperwork for our new car! Jack was very professional and went above and beyond the call of duty!! We now have a beautiful INFINITI QX50. It is a very smooth ride, ...
Excellent service ppl very nice and very patient
Zach is a great sales guy to work with. Gave me all my options. Gave me time to make my decision. 0 pressure. As busy as he was he made time for all his customers. Gabe in finance helped with all my finance options and went through every avenue with great detail. He also gave me an excellent deal on a Ford ESP plan. These guys hold a very high level of customer service and it shows.
Zachary was excellent from the get go. He was Personable wasn’t pushy and listened to the customer. Zachary was very knowledgeable in all subjects and I wouldn’t hesitate to Recommend him to anyone.
Very good experience. Car was delivered on time, the agent went over documents, explained all the points. Then he explained car features he thought I would need to know to get going faster. I'd recommend this dealership because of my personal experience working with it.
Came here for a diagnosis of a car I recently purchased.so everything is been good at least in the service department. James was really helpful and detailed with my car needs.
Good friendly honest helpful patient down to earth understanding funny Pleasant Cortes Clean Honest Kind Comfortable Informative Understanding Good listene Make sure I understand what I was signing
This is a great dealership! My salesperson, Zach Heinz, was attentive, responsive and knowledgeable throughout the entire purchase process, answered every one of my phone calls and got back to me with answers to all of my questions. Zach made me feel like I was the only customer he was dealing with despite the fact that he was juggling many other deals at the same time. Whenever Zach didn’t have the answer to the question or needed authority to revise the deal, he didn’t hesitate to put me in touch with his managers, Juan Villegas and Dan Pego, ...
We had a great experience purchasing a used car from Jon Schatzberg at Fette. Would definitely come back! My daughter will love the car now
Excellent customer service and everyone was very pleasant. Sales representative followed up every step of the way. I received updates via text, emails and telephone.
Positive experience. Knowledgeable sales people. No pressure in making decisions. I have bought / leased many cars with Fette and always have a good experience with them.
Absolutely satisfied. Both me and my wife have been impressed by the professionalism and the courtesy of the whole crew, the perfect deal, gorgeous environment!
This is my third time buying a car with Fette. The staff is professional, courteous and very knowledgeable. Thank you for a great buying experience!
Johnny got us through the process quickly and efficiently. This was our first time purchasing a car through a dealership and it was hassle free and super easy.
Great place to lease a car. This is our fourth or so INFINITI lease. Jane and I are very pleased with dealing with Fette.
They honored my service warranty
Great experience dealing with Alex. He took time to explain everything and show me the car. Very courteous and will be a repeat customer going forward.
Fette INFINITI is a Good dealership in Jersey nice and friendly they work with you and the place pretty big with nice cars and you easy approved
They are really good person that takes care of you really well
Had a very great experience at feddi jack was very helpful and very happy I will definitely go back there again and will tell everyone
I don’t know anybody in that dealer it’s so happen the car that I like was in that dealership.. so I look at all the sales agent and I find junior smiling at me at his profile so without hesitation I call him and ask if he can help me with the car that I like and through enough I was not wrong in choosing him because in just a matter of day I was able to get the car right away and I m so happy 😀 his the best warm and knows what his doing👍
Excellent customer service and very accommodating staff!
Fantastic. Jacques is the best! What else you want me to say. Very professional. No nonsense salesmanship. It was extremely smooth operation. Exactly what I was expecting from a professional sales executive.
Great experience all around Jacques and a Gabriel were great! Definitely staying with infinity! Looking forward to future business fette infinity. The process was very quick and smooth no issues at all. Thank you!
Always a constant professional and a pleasure to work with. I’ve worked with Alex for many years and he always goes the extra mile to provide a quality experience for his clients.
Fette is the best an I’m talking from personal experience I would advise anyone who’s getting a car to get it from Fette there awesome, very respectful very good , and very quick you don’t have to wait there all day
I have experienced superior service with Phil Occhino my service rep and James McNally Service Manager at Fette. I switched my service from Ramsey Infinti to Fette due to these two individuals moving to Fette. I’ve owned my infinti for some time, it’s an oldie but goodie! I will continue to take the trip from Warwick NY to Clifton NJ! Well worth the trip!! I have confidence in the quality of service. These two individuals go above and beyond !
Came to Fette after a long day of looking at cars at other dealers and left within an hour with a deposit on a new car! Jacques was honest and didn’t try to nickel and dime us like the other dealers did! Honest and upfront of what he could do and what he couldn’t, already referred two family members to him!
Great experience working with Zach! Came in knowing what we wanted and walked away with great deal! Would recommend Fette to anyone looking to buy a used car.
It was a pleasure to deal with the salesman. Had no pressure from anyone to buy. Made my offer, and within minutes they accepted my offer. My salesman, Pierre Bonnet was a true gentleman, so was the finance officer that went over all the paperwork. Thank you both for your kindness and respect.
Zach was very professional and courteous. Made our purchase comfortable and easy. Would use fette and Zach again for future car purchases. It was good experience.
My new baby is so beautiful! Thank you Jon and Dan at Fette INFINITI in Clifton! They made what was a really stressful into a great one! Lovin my new ride! Need a car? Come see Jon snd Dan at Fette Infinity. These guys rock! You won't regret it!
Excellent customer service. Exceeded my expectations un every way. ZACH got me exactly what I needed in the price range I requested with no pressure. Thanks ZACH...
Great service & deal on a very nice preowned truck. No hidden fees or huge price jump from the advertised prices. They stuck around half the night to get us taken care of.
I just got my QX 60, my salesperson Jacques Dermenjian was amazing, the sales manager Charles Humphrey was very nice and helpful! I recommend this place for you guys.
The staff is very helpful and thorough. Would recommend friends and family to the Fette INFINITI. I got the best deal than any other dealer.
I thank Fette for making a deal that was suitable for my pocket and met my need for reliable transportation. Service to the community is valuable in these difficult times.
Great and quick experience. X X X X X X X X X X X X X X X X X X X X X
Thank you soso much to Marco, Jonathan, and Juan!!! First by helping me choose the best option that will fit my price range, and to finding the car that personally fit me!
Had a pleasure doing business with these guys. Had great salesman named Zack Heinz he had everything ready for me when I arrived transaction went smoothly highly recommend!!!
I couldn't be more pleased with my experience at Fette INFINITI. Zack was extremely helpful and was key in my decision to ultimately buy a car here. His professional and calm demeanor was very much appreciated as the buying process could be stressful for most. The staff here is very kind and straight forward. They answered all my questions and concerns. I would definitely recommend buying or leasing a car here and make sure you ask for Zack as your salesman. 5/5 Service!!
Great service and great people to work with. The best experience I’ve ever had at a dealership. Special thanks to Dan and Zach! Very professional and efficient! Great place! Definitely my go to place for new and used cars.
Good customer service. All questions answered. Would recommend to friends and family. Overall car buying experience was very smooth and hassle free. All employees very friendly.
They people are very nice ,they always check on you time to time ask you if you OK if you need anything i’m very happy every time I walking inside a dealer
Really love this Infinite dealer the service was absolutely amazing and sales rep Zach was an excellent with his service and do recommend to everyone to purchase a vehicles from this Infinite dealer
Marco was awesome! Very patient and professional. He made sure that I was completely satisfied with my decision with absolutely no pressure. Great experience there.
Problem Resolved . Charles was a pleasure to deal with as well as the entire Fette INFINITI Team. Once ,I notified Charles of my problem, he made sure that it was taken care of .He followed up with a phone call. Thanks Charles.
To strike a deal to purchase vehicle was great. Three hours to sign paperwork ridiculous Left with only one programmed key fob after long wait
Nice salesperson and quick service
Smooth efficient process. 2nd car from them, loyalty for a reason.
Jacques and Charles are very attentive, dedicated and they provided us with excellent customer service. Overall exceded expectations. We’re Very pleased, best experience and will come back to purchase more vehicles.
Service was absolutely great the agent was very helpful and I was able to get the car that I wanted thank FETE Infinity for your business.
The safety protocols in place during Covid is very assuring. The staff are all very nice and easy to work with as well.
Knew what I wanted, they had it, and they made it very easy to make it mine. Friendly crew and great staff. Ask for Zach.
Bought an Audi A4 off Junior. Can't speak more highly of him. He was professional, knowledgable, and easy to talk to. Answered all of my questions, and worked very hard to make sure everything was handled perfect. Took the car to the mechanic and even offered to come and pick me up on delivery day. All that and straight up no xxxxxxxx (excuse my French). Great price, great car, very happy.
Amazing, reliable, and excellent customer service. Brought the car to me so i didn’t have to do too much and it was beautifully delivered!
I enjoy coming to fette infinite to get my car serviced I will not go anywhere else they don't have you sitting for long hours they tell you what you but needs to be done they send you an email or text and let you know what needs to be done if you want to get it done or not they don't try to pressure you into it get anything else done it's all up to you I will recommend them to everyone
Top of the line BRAND!!!!! 😍😍😍
I'm very happy with my 4th lease from Fette INFINITI. I worked with Pierre and Charles. I've worked with Charles in the past on my other leases. Easy going, fast service. Smooth transition. Also Juan Villegas is a great help!!
Excellent work and Courteous
Open , airy space very appealing , especially during Covid times . Spotless , very visually appealing , professional. Staff welcoming and very responsive . Customer service was stellar ...especially with Jack, our sales person
Zach is enthusiastic, when helping you find what you need. I had bad credit and not a lot of resources, but he helped me drive out the dealership lot with a car that I can afford.
Very professional and kept in touch the entire time , explained the car option and Features, had answers to all questions , walk me through all the steps Thank you
Customer service was awesome and catered to my needs
Excellent client skills. Treated great in all departments I visited. A seamless purchase and I also purchased a used car. The service Dept took care of every need I had
For me the quality of service sets the tone for a good car shopping experience and that is what I got from Fette. The service is excellent and they service consultant acknowledge and remember me. Even when I’m just servicing my car, they treat me like I’m buying a new car every single time.
Nice staff and great service
Thank you and Jacques for giving my Godson a great deal on his new INFINITI and also treated us with respect. I have been with Fette INFINITI over 7 years and never had a problem with you or your staff. Juan Villegas has always been an excellent manger between him Jacques and Mr.Daniel Fette. Is the reason why I still lease my vehicles from Fette INFINITI. Thanks again from Dan R.
Great team and excellent service, no other dealer has this great customer care in the area. Juan & Jacques are great guys to work with! Thank You
I recommend everything about this dealership. Everyone there is very nice and happy to serve their costumes. Especially my salesman Pierre Bonnet. Treated me like family
Juan was so amazing... I would recommend fette infinity to all my family and friends... and I would definitely come back... The at must fair was very friendly and warm
Fette wouldn’t take our leased vehicle back (an in high demand Q60 Red Sport). Juan Villegas was unprofessional and actually very rude to us when we came to the dealership, talking down to us in front of other customers on the sales floor. Mr Villegas also ignored our calls and never returned 3 calls. Been an INFINITI customer since 1998 and Fette always treated us well (sales and service) but this lease return experience was terrible with Mr Villegas. Maybe we caught him on a bad day but he was clearly not remembering who the customer is. We returned the car ...
I had a lot of problems returning my leased vehicle- was told Juan Villegas would call me back multiple times over a month’s span but got no where. i thought I had made up my mind to not get a new INFINITI. I chose to go to the dealership and demand to speak to someone with only 4 days left on the 10 day extension for my lease return. Juan did not want to deal with me and passed me onto Pierre-thank goodness he did! Between Pierre and Charlie my faith in this dealership was restored!
Very reliable and trustworthy, made me feel at home and I was very appreciative of the attention to detail, I will definitely refer a friend
The staff is incredibly helpful Charlie and Jr really went out of their way to help me including staying late. The staff is incredibly personable and always a pleasure to work with
Jacques was very informative but also he was easy to talk to which made it very comfortable to work with him so I am very pleased.
Johnny was great to work with! When I forgot to take a small pin that my mom gave me from my trade in, I emailed Johnny on Sunday day and he responded immediately.
Alex was very easy to work with. He always responded to my emails and helped with a fair price for us. This is our 3rd lease with this company.
Went into the dealer and greeted and helped asap. Zach is a great guy... positive very smart guy and just great. thanks zach. you rock!
I really love how Zach my salesman took care of me he was patient he did not pressure me in any way. He sold me exactly what I was looking for. I am forever a repeat customer
Zack was incredibly professional. He was always on top of his work and kept me up to date on car availability. When I settled on the car, interior color, exterior color, and other specifics, he quickly acquired the car from another dealership. I tried other dealerships, but Zack was the best. He made this a very positive experience with INFINITI. What a cooperative, kind, and helpful individual.
I was quite satisfied with the entire process. Zenja was very competent and helpful. She made me feel very comfortable and had everything set up when I picked up the car.
Love my INFINITI and. James McNally in the service dept is a great asset to the INFINITI family He is professional and accommodating
Very courteous, friendly and professional staff. Explain things in detail so that you understand. Keep you up to date while your car is being serviced. Answer all questions fully. Operate with integrity which is everything. Absolutely love this dealership and highly recommend to family and friends. Excellent quality of service and operate with integrity. Go Fette Go!
I worked with Charles and Pierre. They were beyond exceptional and super accommodating. If you’re interested in an INFINITI, be sure to visit the team at Fette.
Friendly, comfortable, clean. Zen was terrific in that she walked me through the process from beginning to end. Everything was prepared for me and she made sure I understood everything. Very helpful!
It was a good experience buying at Fette INFINITI. They were very accommodating and professional. I would highly recommend this dealership. Jairo Salazar was knowledgeable and attentive. Gabriel Sanchez was great to deal with.
FRIENDLY, KNOWLEDGEABLE, FAST SERVICE!! Zack was very patient and informative. I had NO idea what SUV I wanted. I drove several models and Zack was extremely knowledgeable of each vehicles and its features! The credit and financing was quick and smooth!! It was not an ALL day affair!! I HIGHLY RECOMMEND ZACK HEINZ AND TGE REST IF THE TEAM AT FETTE!!
Great experience! Very helpful and was an extremely fast process. Couldn’t be happier. Zack was awesome helped me out a lot. I recommend everybody who needs a new car go to Fette.
We received an excellent service from Zack. He was very professional and friendly and have us an good price on our lease. We definitely will recommend him to our friends
Professional, competent, resolves issue &,fair pricing are the adjectives that describes the Getter experience. The vehicle is nicely washed before it is returned to me, as well.
Service is always great. I have credit my Service Advisor, Gary, and my Mechanic, Mike, who consistently ensure my vehicle is at it's best and that all my concerns are fully rectified. I'm no super star, just a regular client that receives quality service.
Our service advisor James is always courteous and professional. Always making sure we are satisfied with the service we received. It is a pleasure bringing our car in for service.
Hi sales person was very professional and and helpful. If I was to rate him from 1 to 10. I would give him a 10. We had a slight problem with marks on the car he did offer and help us try to resolve the problem the problem. To the best of his ability.
This was my first service, so just an oil change. But it was easy, fast & I saw COVID precautions taken. The people both on the phone and whom I interacted with while there were pleasant.
I’ve been a customer of INFINITI for the last couple years and the team at Fette INFINITI in Clifton has been nothing short of amazing. When I’ve visited the service department my visit was always very organized and quick. My most recent car buying experience was seamless. Thank you all for all you do!
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